Digital Excellence (2026) is our digital/membership focused national conference and exhibition taking place in London (Novotel London West) on 27th November. This year our theme is 'Digital to Grow Membership and Deepen Engagement' ...

Our Digital Excellence (2026) conference takes place a week on Thursday at the Novotel London West hotel, so I just wanted to share three top tips with the 250+ members who have registered to attend: 1) Make sure you ...

Hi there, we run a few awards programmes, one of which is a lunchtime ceremony (following on from a half day conference). Happy to answer questions if needed. ------------------------------ Aisling Hilsdon Head of Membership ...

Hi Rob, Great question. I expect the impact of this would be more keenly felt on consumer subscriptions (e.g. gym memberships, recipe kits) over professional / interest memberships of associations. I would personally suggest ...

Hi Emma I think this is a good idea, and looking at how you can automate responses but with caveats if you need a second eye over by a person sounds like a perfect solution. You could also look at doing follow-up by phone call ...