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We're pleased to announce the official launch of our new online learning programme, Membership OnTrack . Following the success of our Virtual Summer School, we'll be delivering a five-month educational programme of inspirational ...

Hi Alison We're running Focused Networking sessions as part of the Membership on Track programme.  Please do come along and see how it works for the membership professional community! You may pick up some tips to apply back in ...

Hello We are a membership organisation with 40,000+ members and our current member support channels are: phone, email and submission of tickets from the member's web portal.  W e have tried agent delivered chat but that ...

Hi Ian thanks for replying, we are hoping to ask the retirees, past presidents etc to act as mentors to the younger members, start up business advice etc. My quandary is how to reach such a diverse dynamic consistently, with the ...

Yes, useful to know. We've had several data migration workshops, last one is tomorrow, retention periods always come up!  We've got 'document' retention policy so we're working to that but it will be a good sense check to cross ...