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    RE: Web Chat vs Chatbot

    Posted in: All Member Forum

    Hi Gary We have used the web chat software LiveChat for 2-3 yrs and it has been successful. The ability to create tickets for chats that take place when all agents are offline is helpful. Although as an international association ...

  • Posted in: All Member Forum

    Brilliant, thank you Richard, I'll be looking at these links today. Thank you, Mandy

  • Posted in: All Member Forum

    Hi Kerrie we are still moving ahead with our annual conference in late October, likley to be a hybrid event but surveying our usual attendees 54% were positive about attending in Q4 whilst 12% would prefer to remain online so ...

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    RE: Ratio - Membership Manager to Member Companies

    Posted in: All Member Forum

    This message was posted by a member wishing to remain anonymous Hi Anon, This is a really interesting question and one that is currently on my mind as our membership organisation grows- both in remit and in member (individuals) ...

  • Posted in: All Member Forum

    Hi I am looking for a recommendation for a general marketing consultant. We need someone to help with research, planning campaigns, drafting copy etc.  Let me know if you have worked with anyone who could pick us this less specialist ...

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